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POLICIES
Payment
UpScale Music accepts most major Credit Cards, PayPal, Certified
Checks, Money Orders or Personal Checks (must clear our account
prior to Order Shipment) denominated in U.S. dollars. To pay by
check or money order, please use the email option during check-out.
Shipping
Our preferred shipping method is USPS priority service. Packages
arrive within 2-3 days in the continental U.S. Other carriers may be
used for larger packages. Shipping and handling charges are not
refundable.
Privacy
UpScale Music will not share our information about you with
anyone without your permission. Credit Card processing is via secure
server software (SSL) which encrypts all information you input
before it is sent to us. All data we collect is protected against
unauthorized access.
Returns
Your Satisfaction Within 30 days from purchase date or return the
product for Exchange, Credit or Purchased Price Refund. Please
contact us at (860) 667-7747 or online at
UpScale Music as soon as possible to arrange a return.
RA Conditions
Shipping and handling charges are not refundable for returns. If
you receive a damaged package or if you need to return an item
because of our error, we will credit all incurred shipping charges.
Please return all original packaging.
Items which are not returnable
Any personal items that touch your mouth, nose, or other body cavity.
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