ABOUT US
At
UpScale Music, it’s about YOU and your MUSIC and us helping you with
the technology. We are musicians, technicians, and
engineers who understand the “arts and sciences” of the recording
and music businesses. We offer multiple services including
audio recording system design, equipment sales, custom
cable manufacturing, electronic repair, and consultation.
Customer Satisfaction
Your satisfaction is UpScale Music’s
primary objective. We are available via email, telephone, or in
person to listen to you, understand your needs, and help you achieve
your vision.
Recording Studio Systems
We
have been recording music since the 1960s. Our passion for recording
grew out of our desire to write, play, and record original music -
on our terms. We know it’s hard to get clear guidance on what
equipment you need and how it functions so that you can work
on your terms. We’ve been there. Like you, we are musicians
first and regard the equipment as an extension of the creative
process – essentially like another instrument to master.
Once we understand your musical vision, we can help you select the
right system and show you how to use it, thus freeing you to be
creative and concentrate on your art. As your requirements evolve
we’ll be there to guide you and assist you. We’re interested in
helping you sound amazing. We'll discover ways for you to sound
better than even you imagined.
Design and Consultation and training
We
design and install systems for professional and personal project
studios – from simple patch bays and wiring harnesses to
complete system design and installation, including room acoustical treatment.
When you buy a system
from us, we guarantee that it will work the way it's supposed to.
And we’ll help you understand how
to use it. If you already have recording gear, we can help you
tweak it for maximum performance.
Custom Cable Manufacturing
(Making Better Connections)
Superior, harmonically transparent, guitar, microphone and patch
cables – quickly built to order. UpScale Music hand-manufactures
each high quality cable to meet your specifications, using Canare or
Mogami cable and Neutrik connectors - the finest components in the
world. We have supplied numerous professional and semi-professional
musicians around the world, with cables they claim are the best
they’ve ever used. For these customers,
when it comes to sound quality, “hearing is believing”.
We think you’ll hear the difference too.
Repair Service
We
provide Professional Audio repair and maintenance with over two
decades of industry experience. We repair all types of modern and
vintage professional audio equipment – amps, mixers, outboard
effects processors, classic multi-track tape machines, and vintage
analog consoles. We're an authorized service center for many UpScale Brands including; Genz Benz,
Marshall, VOX, Roland, Korg and
Audioaccess. Connecticut State Certified Electronic Technicians
- License # TVR.0702731-R1.
FOUNDERS/OWNERS

Carlo / Mario
Mario L. Sousa, Jr.
- Mario has a degree in Electronic Engineering Technology from
Hartford State Technical College and studied commercial jazz
arranging and music theory at Berklee College of Music. While
studying in Boston, he put his electronics degree to work in the
local area recording studio market performing repairs,
modifications, installations and design work for major recording and
broadcast studios. (Remember when we cut audio tape with a razor and pasted
with plastic tape and splicing blocks?)
After his Boston years
Mario worked for Kaman Music as their
Senior Technician / Technical Support person for Trace Elliot and
Dean Markley. To gain a greater understanding of the high-end
consumer audio market, Mario worked for Madrigal Audio Labs (home of
Mark Levinson, Audioaccess multi-room systems) as a senior level
repair technician and customer support specialist.
Prior to starting UpScale Music, Mario served as the National
Service Manager for Sennheiser and Neumann where he developed a
comprehensive understanding of microphone applications for the recording
studio, touring, broadcast and installed sound markets. While at
Sennheiser he also led the technical support teams for Innova Son
digital consoles, Turbo-Sound speakers, HHB recorders and Chevin
amplification.
Mario has 20 years of industry experience in technical support,
management, manufacturing and business administration. He has worked
with many major touring acts including
Fleetwood Mac,
Dave Matthews,
Doobie Brothers, Bob Dylan,
Rush, Bob
Weir (Rat Dog), Phish, Bela Fleck, Pino Palladino, Tony Levin, Mark
Karan, Crosby, Stills & Nash, Alan Holdsworth - and
he’s always delivered satisfaction.
An avid guitarist, Mario plays most
nights - and records with his friends at UpScale Music, ensuring the
equipment lines that we represent are the best for the recording
musician.
Mario is also a past president of the Newington Amateur Radio League
in Newington, Connecticut. KB1DMT.
Carlo
P. Marchi
– Carlo studied music composition and music education at Hiram
College, Hiram, Ohio where he earned a Bachelor of Arts degree in
Music Education. A constant urge to write and record music led him
to the ever ongoing study of recording technology.
While at Hiram College, Carlo and a fellow student designed and installed
the first electronic music lab at the school’s Frohring Music Center
in the mid 1970s. After graduating, he gigged in Connecticut area
bands for a few years before settling into family life. Being the
type of guy who needs to always further understand “how it works”
Carlo then attended the University of Hartford’s Ward School of
Electronics (Alpha-Chi honor Society member) where he received his
degree in Electronic Engineering Technology.
After graduating, he owned and operated a project studio. Computer technology, MIDI and
digital recording developments were incorporated as they became
available. His engineering interest also evolved into design,
construction and modification of custom studio gear.
Carlo has 12 years of professional experience in management, design,
development, and installation of electronic control systems and 20
years as a technical sales and support specialist. |